Privacy Policy & Terms of Service

Last updated: November 2026

Welcome to 3Star Bookstore (3starbookstore.pk). We respect your privacy and are committed to protecting the personal information you share with us when browsing our website or interacting with our WhatsApp customer service assistant.

1. Information We Collect

When you contact us via WhatsApp or place an order on our store, we may collect:

• Your name and contact phone number.
• Shipping address and city for product delivery.
• Inquiry messages regarding books, art supplies, and order status.

2. How We Use Your Information

We use your information solely to:

• Process and deliver your book, stationery, and art supply orders.
• Provide automated and personalized customer support via WhatsApp.
• Send order tracking, invoice details, and customer service updates.

3. WhatsApp Cloud API & AI Integration

Our WhatsApp customer support connects securely via Meta's WhatsApp Cloud API. We do not sell, rent, or trade your personal information or chat logs to any third parties.

4. User Data Deletion Instructions

You have the right to request the deletion of your personal data or WhatsApp conversation logs at any time. To request deletion, please contact us with your phone number at:

• Email: adeebrehmantunio786@gmail.com
• WhatsApp / Phone: +92 343 2248403
• Physical Store: 3Star Bookstore, Saddar, Hyderabad, Sindh, Pakistan.

Upon receiving your request, all associated customer data will be permanently deleted from our records within 48 hours.

5. Contact Us

For any questions regarding our Privacy Policy or Terms, please visit 3starbookstore.pk.